Previous incidents

January 2026

Jan 27, 2026

1 incident

Premium finance adjustments and finance estimates unavailable

Resolved

Resolved Jan 29, 2026 at 8:50pm UTC

Finance estimates and loan payoffs have been restored.

5 previous updates

Jan 22, 2026

1 incident

Degraded service

Resolved

Resolved Jan 22, 2026 at 5:27pm UTC

All services have been restored and are operating normally.

December 2025

No incidents reported

November 2025

Nov 18, 2025

1 incident

Service outage

Resolved

Resolved Nov 18, 2025 at 5:25pm UTC

Our DNS provider, Cloudflare, experienced an outage around 3:48AM PST lasting 3 hours until 6:34AM PST. This was causing all of our services to be either unresponsive or intermittent.
As of now, our services are operational and we are closely monitoring the situation and investigating the impact during this downtime.